Last updated: August 5, 2026
This policy explains the information Express Final Expense collects, why it is collected, and the choices available to you.
Information we collect
When you request a coverage review, we may collect your name, phone number, email address, state, date of birth, general coverage goals, broad health profile, tobacco-use status, existing-coverage status, beneficiary relationship, and contact preference. We also collect basic website and campaign data such as referring page, UTM parameters, and Facebook click identifier when present.
This website does not ask for or store a Social Security number, banking information, medical records, or a completed insurance application.
How we use information
We use submitted information to respond to your request, help a licensed insurance professional prepare for your conversation, operate follow-up communications you consented to receive, measure advertising performance, protect against misuse, and maintain our services.
How information is shared
Information may be shared with the licensed insurance professional assigned to respond, service providers that support our website and customer relationship systems, and insurance carriers when you separately choose to apply for coverage. We do not sell your personal information to unrelated businesses for their own independent marketing.
Calls and text messages
If you provide prior express written consent, Legacy Insurance Agency, LLC and its licensed insurance agents may call or text the number submitted about your insurance request under the Express Final Expense brand. Communications may use an automatic telephone dialing system or other automated technology; calls may be placed or handled using artificial intelligence (AI); and calls may use an artificial or prerecorded voice, including an AI-generated voice. Message frequency varies; message and data rates may apply. Consent is not a condition of purchasing any goods or services. You may revoke consent by replying STOP to a text message or by telling the caller that you no longer wish to be contacted.
Cookies and advertising measurement
The site may use cookies or similar technologies for security, analytics, and advertising measurement, including Meta Pixel or Google Analytics when configured. Your browser settings and the privacy tools offered by those providers may allow you to limit this activity.
Data security and retention
We use reasonable administrative and technical safeguards designed to protect submitted information. No internet transmission or storage system can be guaranteed completely secure. We retain information only as long as reasonably necessary for the purposes described, legal obligations, dispute resolution, and enforcement of agreements.
Your choices
You may request access to, correction of, or deletion of information we maintain about you, subject to applicable exceptions. You may also opt out of marketing communications at any time.
Contact us
For privacy questions or requests, contact Express Final Expense at the phone number listed on this website.